Who Is Dr Pedro Neto Gomes?

Dr Pedro Neto Gomes is a Portuguese business leader and medical professional known for bridging technology, customer experience and health innovation. He earned his doctorate in biomedical sciences before moving into executive management, where he currently serves as the Chief Executive Officer of Teleperformance Portugal. His dual background enables him to speak authoritatively on topics ranging from digital transformation to emerging health‑tech trends.

Professional Journey

After completing his Ph.D. in molecular biology, Dr Gomes joined the telecommunications sector, where he applied data‑driven strategies to improve service quality. In 2018 he was appointed to the senior leadership team of Teleperformance Portugal, and in 2022 he was promoted to CEO. Under his direction, the company has expanded its omnichannel contact‑center solutions across Europe and introduced AI‑powered analytics to personalize customer interactions.

Key Milestones

Public Speaking and Thought Leadership

Dr Gomes is a frequent speaker at industry conferences. At the recent CX Summit, he highlighted the importance of empathy‑driven AI in customer service, stating that “technology must amplify human connection, not replace it.” His remarks were covered by Forbes Portugal and sparked discussions on the future of contact‑center operations.

Beyond business events, Dr Gomes produces short educational videos that explain complex scientific topics in plain language. In one popular video, he describes the “blue peptide” GHK‑Cu, explaining why it has attracted interest from executives, athletes and wellness enthusiasts. He clarifies that while early studies suggest potential skin‑repair benefits, further clinical trials are needed before definitive health claims can be made.

GHK‑Cu: What the Science Says

GHK‑Cu (copper tripeptide‑1) is a naturally occurring peptide that has been studied for its role in tissue repair and inflammation modulation. Dr Gomes